Thursday, August 28, 2014

Access to BVU Library from Off-Campus

A problem has been identified that is preventing any new students from logging in to the library resources from off-campus.  A fix for this problem will be put in place this evening and then we will test the fix in the morning to make sure that this solution really does indeed address the issue.  Thanks for your patience, and thank you for letting us know when you ran into problems!  We very quickly realized the scope of the issue when we had many people contacting us the first few days of classes to tell us they were unable to log in to the library.  Now that the problem has been identified and a potential solution put in place, we hope to have all new students up and researching to their heart's content very soon.

If you need immediate access, before the file is run, let us know.  It is possible to fix individual accounts "on the fly."  We just need your username. Library@bvu.edu is your best address for letting us know.

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