Friday, August 29, 2014

Update on Library Access from Off-Campus

The solution to fix the remote access problems with new student accounts was not successful.  Apparently our old computer system (Poise) is preventing our new students from accessing the system and overriding the changes we make in the new computer system (Jenzabar).  Breaking the link with Poise has turned out to be more difficult than anticipated.  The new solution posed by our computer center staff is to run a new update from Jenzabar each day early in the morning to reset everyone's account to allow access to the library resources.  This solution means that there may be time between midnight and 6:00 a.m. when you are not able to access the library resources from off-campus.  If you try again after 6:00 a.m, you should have access.

The BVU Library is open Saturday afternoon and Monday evening for the Labor Day weekend.  I will monitor the library@bvu.edu email address over the weekend and will attempt to help those who contact us.

I apologize for the technical difficulties we are experiencing and beg your continued patience as we try to find a permanent solution to rectify this situation.  If there are particular assignments that you are trying to complete and having difficulty because of sporadic access, please email library@bvu.edu

Thursday, August 28, 2014

Access to BVU Library from Off-Campus

A problem has been identified that is preventing any new students from logging in to the library resources from off-campus.  A fix for this problem will be put in place this evening and then we will test the fix in the morning to make sure that this solution really does indeed address the issue.  Thanks for your patience, and thank you for letting us know when you ran into problems!  We very quickly realized the scope of the issue when we had many people contacting us the first few days of classes to tell us they were unable to log in to the library.  Now that the problem has been identified and a potential solution put in place, we hope to have all new students up and researching to their heart's content very soon.

If you need immediate access, before the file is run, let us know.  It is possible to fix individual accounts "on the fly."  We just need your username. Library@bvu.edu is your best address for letting us know.

Wednesday, August 27, 2014

Anatomy of a Scholarly Article

I'm posting this for use by the General Psychology class today, as they learn about different types of publications.  Thanks to NCSU Libraries.

Anatomy of a Scholarly Article